As we welcome Sandy Spring Bank customers, we apologize that you may experience longer than usual hold wait times.

For Sandy Spring Bank customers needing more information about joining Atlantic Union Bank, please visit our merger Welcome site.

Support During Government Shutdown


Atlantic Union Bank and Government Shutdown

We know that the government shutdown impacts many of our customers. Atlantic Union Bank has a long-standing commitment to improving the quality of life for those living in the communities we serve. If you are an affected federal government employee and have financial questions or concerns, please reach out to our Customer Care Center at 800.990.4828.


FAQs

No, the government shutdown has no direct impact on our bank's operations. We are open and fully available.
Atlantic Union Bank and the banking sector are stable despite the government shutdown and FDIC-insured deposits are still fully protected and readily available. 
Although our bank is not affected by the government shutdown, agencies with lending programs and/or verification resources are affected. That means certain loans that require their approvals and mortgage loans requiring tax transcripts may not be processed until after the shutdown. To learn if your loan application is affected, please contact your loan officer directly or reach out to our Customer Care Center at 800.990.4828.
  1. Take a look at your monthly expenses to see how you can reduce costs and find ways to stretch every dollar. Review your household bills and see where you can cut costs. Don't forget to check on your financial emergency fund to see how long it would last if you needed to use it.
  2. Talk to us. All banks are in the business of serving their customers, and that's especially true when hardship strikes. We can only help if we understand your circumstances, so please reach out.
  3. Contact lenders. If you own your home, be sure to reach out to your mortgage lender to see what options are available during the government shutdown.
  4. Call your utility companies. Explain your situation to so if they can offer any assistance.
  5. Use available resources. There are a number of services available to those experiencing hardship, including local food banks and soup kitchens.
  6. Get a credit counselor. Credit counselors are trained professionals who can help you assess your situation and evaluate the best options to consider for support.

For more information on this and other financial topics, please visit our financial literacy resources page.


Still have questions?


For additional information on how to manage your money, check out the ABA Foundation’s Managing Finances Amid a Government Shutdown webpage


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