As of April 1, Sandy Spring Bank has merged into Atlantic Union Bank. Learn more on our merger site.

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Unlock your personal Online Banking profile, recover your User Id or reset your password. If you are a business user, please call 800-990-4828


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This security feature helps us be more confident that it's really you logging in. Some common reasons we don't recognize the device you're using include: 

  • You recently cleared your browser's cookies. Some browsers have a setting that will delete cookies automatically. Turning that setting off may allow you to more easily access online banking.
  • You are browsing in private or incognito mode.
  • You are using a different browser from the one you used last time.
  • You knowingly or unknowingly asked to not skip this extra security step.

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If you you're a first-time user, you'll need to create a unique username and password and register so you can view your accounts online.

The safety and security of your information is important to us. Please see our Privacy Policy to find out how we protect your information.

If you'd prefer to speak to someone, please call the Customer Care Center at 800-990-4828. We're available Monday - Friday, 8:00 AM - 8:00 PM, & Saturday,  9:00 AM - 5:00 PM (ET). 

Telephone Banking

You can get account information over the phone with our automated system. Just dial 800-990-4828, select Option 1, and verify your identity. Available 24 hours a day, 7 days a week. 

Customer Care

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