Account takeover scams are on the rise. We will never call or text requesting your one-time passcode (OTP) or Online Banking login information. Please do not click links in texts claiming to be Atlantic Union Bank. If in doubt, contact us right away using the phone number on the back of your debit card or listed at the bottom of our website.

Debit Card Controls

One of our many online banking tools.

Enhanced Peace of Mind with Debit Card Controls

Take control of your personal debit card and help prevent fraud.

Have you ever lost your debit card or thought it was stolen? It can be a hassle to request a new one and then not have a card for a few days. But with our Debit Card Control feature, you’ll get the ease and peace of mind when faced with these situations.

Card Controls lets your debit card work like a virtual on-off switch.  Simply go to Online Banking or our Mobile App and turn it off if you’re concerned. If you find it in the bottom of your purse, under the bed or realize everything is OK, just go back and turn it on. It’s that easy and quick.

If for any reason you think you’ve lost your card, someone is using it without your consent, or it was stolen, you can disable your card instantly to prevent purchases, withdrawals or any other account transaction with one click. (Recurring transactions will not be blocked.) And if you find out it’s a false alarm, you can unlock it just as easily.

Card Controls are available with every Atlantic Union Bank personal debit card. Go to Online Banking or our Mobile App to set up yours or get familiar with its features. Helping you take control of your account is another way we make banking easier1.

DISCLOSURES:

1Disabling your card is not a replacement for reporting your card lost or stolen. Contact us immediately at 800.990.4828 if you believe that unauthorized transactions have been made. 

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