Account FAQs
Here are some frequently asked questions (with answers, of course) to help ease the transition of your account(s).
Online Banking & Bill Pay FAQs
Log in to Personal Online Banking at AtlanticUnionBank.com, and enter your username and password and click “Log In.” We will send you specific details about your login credentials as we get closer to welcoming you to Atlantic Union Bank.
If you are enrolled in paperless statements, you will be able to view the last 12 months of your statements online with the exception of your May statement. This statement will be mailed to you. To enroll in paperless statements, select “Online Statements” within Atlantic Union Bank Online Banking.
Yes, your last 90 days will be available.
Yes, most major establishments will be transferred over and available to pay. We encourage you to confirm that your payees are accurate when you first log in to Personal Online Banking.
For the payees that transfer, there will be no disruption to your payments.
No, you will need to set up eBills along with any associated payment preferences
Yes. Beginning May 27, you can download the Atlantic Union Bank mobile app.
Some limits related to money movement may be different. If you have questions related to your limits, please reach out to the Customer Care Center or your banker.
Atlantic Union Bank will deduct scheduled payments from your designated payment account within 2 business days of the scheduled payment.
